How to write a Google Review?

Summary: Are you looking to write a review on Google but unsure how? Or perhaps you’re searching for ways to make your review more expressive? If so, explore our blog for a step-by-step guide on posting a Google review. Discover examples and learn how to post anonymously if you prefer.

Key Takeaways

• Reviews on Google help businesses stand out and get more customers by making them more visible in search results, especially for “near me” searches. 
• It’s easy to leave a review on Google: search for the business, click “Write a Review,” sign in, rate the company, and write about your experience. You can do this from both a computer and a phone.
• You can see reviews in Google Search and Google Maps. There is a summary with the number of reviews and star ratings.

Are you using Google Reviews to their full potential for your company? Studies show that before deciding what to buy, a noteworthy 89% of consumers read reviews. Of those looking for reliable goods or services, 72% turn to reviews on Google for making decisions. 

Furthermore, reviews can significantly affect a company’s sales performance and reputation, particularly local SEO efforts. Additionally, maintaining an excellent online reputation depends on knowing how to handle and answer reviews. Positive reviews, for example, can influence a consumer’s decision on a vacation rental or a new smartphone.

What is a Google Review?

Google review is feedback that anyone can write based on their experience with a business. They help others decide whether to use their services. In addition, Google reviews include star ratings and comments, which show real customer opinions.

What are the Benefits of Google Reviews for Businesses?

Do you ever stop to think about why so many companies want you to rate and review them on Google? This is because local businesses greatly value these reviews! Let us explain how they are useful:

Standing out from the crowd: Your company’s search engine rankings can be significantly improved with a large number of positive reviews, particularly for “near me” searches. As a result, more people will be able to find you online!

Building trust: Friends and family have an uncanny knack for getting our trust. Similarly, customers’ positive experiences are similar to word-of-mouth in the real world; they let others know that they can trust your business.

Knowing what works (and what doesn’t): Customer reviews are a great way to get their opinions. Also, they tell you what customers adore about your company and where you can improve. This information is similar to a strategy for increasing customer satisfaction! 

Turning browsers into buyers: A company with many positive reviews will likely have more customers. Thus, positive reviews demonstrate that you are an excellent choice, like social proof.

How to Post a Review on Google?

One of the most common ways you can write a review on Google is through Google Search. Here’s how you can post a review:

1. Go to your internet browser.
2. Search for a local business on Google and click on its profile.
3. In the Business Listing, search for the Reviews section.
4. Click “Write a Review.”
5. If you are not currently signed in, a sign-in box will appear. To leave a Google review, you must first sign into your Google account.
6. Once signed in, you can rate the company and write about your experience(s).
7. After deciding on a star rating, click Post (a description is optional).

Examples of Positive Reviews

Getting good reviews is an important part of marketing a local business. So here we present some real examples of great customer reviews.

How to Write a Google Review on the Phone?

Since most of us have our phones with us at all times, here’s how to leave a Google review on Google’s search engine from your phone (iPhone/Android):

1. First, log in to Google.
2. Then, find the company you want to review.
3. Click on the Reviews tab when the box with your business information shows up at the top of the page.
4. You’ll see “Rate and review” below the title of the Google review.
5. Choose how many stars you want to give the business.
6. Tell them about your own experience with the company.
7. If you have any pictures that go with your post, add them.
8. Lastly, click on “Post.”

Where do Google Reviews show up?

The Reviews are readily available in two key places:

Google Search: When you search for a business online, their Google Business Profile might appear alongside the search results. Consequently, this profile often showcases their review summary, including star rating and number of reviews.

Google Maps:

• First, open Google Maps and search for the business you’re interested in.
• Next, click on the business listing to open their information panel.
• Then, scroll down to the “Reviews” section. You’ll see a summary with the average star rating and number of reviews.

Moreover, both locations offer options to see all the reviews:

• Look for a “More Google Reviews” button to see a complete list.
• Filter the reviews by “Highest Rated,” “Lowest Rated,” “Most Recent,” or search by keywords to find specific details mentioned by customers.

Are Google Reviews Anonymous?

While Google Reviews can be useful for consumers and businesses, anonymity is an option. Google stopped accepting completely anonymous reviews in 2018 to combat fake reviews and protect businesses from unfair practices.

However, this does not mean you must use your full name in every review. Here are some ways to leave a Google review with a little more privacy:

• Create a pseudonym account: Create a new Google account specifically for leaving reviews. For added privacy, use a nickname or alias as your username.

• Pseudonymize your existing account: If you don’t want to go through the hassle of creating a new account, consider changing the name on your existing Google account to something less revealing.

• Generic usernames: Create a username that does not directly relate to you. This could be “foodie fanatic” or “movie buff.”

How to Delete a Review From Google?

While simple editing or deletion of a Google review can benefit the company, it can also ensure your feedback remains accurate. Use the steps listed here to remove or edit the review:

1. Go to Google Maps after logging into your Google account.
2. Next, access the menu and click the three horizontal lines in the upper left corner.
3. Then, from the list of options, choose “Your Contributions.”
4. To edit or remove a review, click the “Reviews” tab, scroll down, and select the one you wish to change or remove.
5. In the upper right corner, click the three vertical dots.
6. Finally, select “Edit review” or “Delete review ” from the dropdown menu.”
7. To edit the review or remove it, follow the prompt.

Although, remember that once you delete a review, it cannot be recovered. Hence, deleting a review is permanent. 

Conclusion

If you follow these easy steps, leaving a Google review will be a breeze. First, jot down every detail of your experience, both the good and the bad. Was the customer service you received outstanding? Did you receive a high-quality product? By providing comprehensive information, you help future clients see the big picture.

It is acceptable to offer constructive criticism. Also, keep your comments focused on how the company can grow rather than making personal attacks.

Was there anything bad that happened to you? Think of alternative ways the company could have dealt with it. All parties concerned may benefit from this. Honest criticism, whether good or bad, aids decision-making by others.
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